Help
Help
The basics of Propre, and fixes for common problems. Propre's Help section has the full guide. Can't find your answer? Email support@getpropre.app.
On this page
Getting started
- Download Propre and open the installer. Propre opens when it's done.
- Follow the setup. You'll unlock Propre, choose your language and allow two permissions.
- Click in any text field, hold right ⌥, talk, and let go.
Your words land where your cursor is, cleaned up.
| To | Do this |
|---|---|
| Dictate | Hold right ⌥, talk, let go |
| Dictate hands-free | Double-tap right ⌥. Tap it again to finish |
| Cancel | Press Esc |
| Paste your last dictation again | Press ⌃⌘V |
Coming from Wispr Flow? Setup can bring your dictionary and snippets over.
Permissions
Propre needs two permissions. Setup asks for both.
- Microphone, so Propre can hear you. It only listens while you hold the key.
- Accessibility, so Propre can hear your dictation key in any app and paste where your cursor is. On macOS 27 this is called Device Control and Data Access.
To check them, open System Settings › Privacy & Security. Propre should be switched on under Microphone, and under Accessibility (Device Control and Data Access on macOS 27).
If macOS turns one off, often after a macOS update, Propre opens a window that names the switch to turn back on.
Languages
| Group | Languages |
|---|---|
| English, with live text | English (US), English (UK), English (Australia) |
| Other languages | Catalan, Chinese (Mandarin), Dutch, French, German, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, Vietnamese |
| Beta | Bulgarian, Croatian, Czech, Filipino, Finnish, Hungarian, Norwegian, Romanian, Slovak, Swedish |
Live text shows your words while you talk. It's English only for now. In other languages, your text lands shortly after you let go. Beta languages work, and are less accurate for now.
Updates
Propre installs updates by itself and keeps your permissions and settings. To check now, choose Check for updates in Propre's menu bar menu.
Moving to a new Mac
One code unlocks one Mac at a time.
- On your old Mac, open Propre's Settings and press Move to another Mac….
- On your new Mac, download Propre and paste the same code when setup asks for it.
Old Mac gone, wiped, or moved with Migration Assistant? Email support@getpropre.app with the last 4 characters of your code, and we'll free it.
Lost your code?
Open your Lemon Squeezy orders and enter the email you paid with. Lemon Squeezy emails you a sign-in link and shows every code you've bought.
Troubleshooting
Holding the key does nothing.Check that Accessibility is on for Propre (see Permissions). If the menu bar says "Propre is locked", choose Enter your code….
Propre hears nothing.Check that your mic isn't muted, and that Propre's Settings show the mic you're using.
My text didn't land.Press ⌃⌘V to paste it again. Your last 100 dictations are also on Propre's Home page.
Right ⌥ types a letter instead.Some keyboards use right ⌥ for letters. In Propre's Settings, choose another dictation key.
Propre says my code is already in use.See Moving to a new Mac.
Still stuck?
In Propre, open Help and press Report…. Propre saves a diagnostics file and opens an email to us. It never includes your dictations, dictionary, snippets or history. Attach the file and send it.
Or email support@getpropre.app.